APQC (American Productivity & Quality Center) helps organizations work smarter, faster, and with greater confidence. It is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management. The members of the APQC have created sets of process models to act as templates or guides for organizations to help build the process models of their own organization.
The APQC has established a 5-level process model set for each of the following industries:
Aerospace & Defense
Health Insurance Payor
The process models are intended to be used like a dictionary -- which provides the meanings of words, and leaves it up to the user to compose them in sentences.
The APQC provides these process models for free in the form of pdfs and Excel spreadsheets.
This download provides a series of System Architect encyclopedias with the process models already established in the form of BPMN 2.0 models in System Architect.